I have company based UAT Dify access where, in a workflow, the knowledge base is running indefinitely. I cannot even see the kill switch. how to purge this run epecially when run is stuck at knowledge base step and not moving? I cannot see any stop icon

I have company based UAT Dify access where, in a workflow, knowledge base is running indefinitely. I cannot even see the kill switch. how to purge this run especially when the stop button is not visible. Also I just realized this is not my latest run. My latest run is successful this is one of my previous runs and I could only see when I clicked on Show Run history..