What I Need Help With
Urgently need to recover conversation logs for my Master’s thesis. Currently, the log content appears completely blank in Dify Cloud, although the history list is visible.
Project Details
-
- Project Type: Academic Research / AI Agent Recommendation System.
- Timeline: Extremely Urgent (Thesis data analysis phase).
- Budget: Flexible / Seeking Technical Support.
- Scope: Data Recovery for specific Conversation IDs (e.g.,
7A26EAEA-3D30-49FA-8AB4-442B94142CF1).
Technical Requirements
- Dify features needed: Logs & Annotations / Data Export.
- Integration requirements:Dify Cloud (cloud.dify.ai).
- Scale expectations: ecovery of approximately 200+ valid survey-related conversation records.
Ideal Collaborator
Dify Official Support Engineers or experts familiar with Dify Cloud database indexing issues.
How to Reach Me
- Preferred contact:Email / GitHub Issue.
- Contact info: yaqian.mmb@gmail.com/ Cloud Version - Conversation log content is blank/not loading · Issue #35758 · langgenius/dify · GitHub
- Timezone:UTC+8 (Taiwan).
Additional Context
I am a Dify Cloud user (cloud.dify.ai). Recently, I encountered a critical issue where all conversation logs in the “Logs & Annotations” section are failing to load. While the conversation list is visible, clicking on any specific entry results in a completely blank/white screen in the right-hand panel.
These logs contain the primary data for my Master’s Thesis titled “Exploration of Consumer Acceptance of Task-oriented AI Agent Intelligent Recommendation Systems”. I urgently need to recover these records to complete my academic research and data analysis.
Steps Taken (已嘗試的操作):
Refreshed the page and cleared browser cache.
Tried accessing via Incognito mode, but the screen remains blank.
Submitted a Bug Report on GitHub (Issue #35758).
